1. Our products work Unlike some of our competitors, we only stock selected cards that work, offer quality and are cost effective. We ‘road test’ the cards ourselves to ensure that certain standards are achieved before we will stock them. Let us do the hard work for you. We also demand that all terms and conditions from our suppliers for their cards are provided to us and displayed on our site, so that you can make an informed buying decision and there are no surprises. You can buy with confidence with us. 2. Our service to you In addition to the help desk from the phone card suppliers, we also provide our own help desk that you can call and/or email any queries and support that you need to ensure a great customer experience. We provide local phone numbers in Sydney, Melbourne and Brisbane. Our web site is backed by our providers to ensure 99.99% availability which means that you can always buy from us when you need to 3. Rewarding our customers We are in this business for the long term. This means we want regular customers. In doing so, we believe that we should reward them for this privilege. Therefore, each time you buy, we will reward you with award points that you can redeem for phone cards, movie tickets, magazine subscriptions, MP3 players and more 4. Trust and Integrity You should only do business with people that you trust. We are a registered Australian company (with ACN and ABN) and have been operating since 2004 with an office in Sydney, NSW. We have our own code of ethics which we abide by as well as adhering to business guidelines from the Dept of Fair Trading. We also feel that we have a social obligation and we donate regularly to charities and encourage our customers in doing the same by being able to donate their reward points if they chose to. We have also sponsored numerous student and cultural events. 5. Security We take the highest care when dealing with your transaction. Firstly, we abide by the Privacy Act and will never divulge any of your information to any other third parties without your permission. Secondly, we only use trusted parties such as Westpac Bank and SecurePay for our credit card transactions. Thirdly, we use Verified By Visa and MasterCard SecureCode to provide 3D security services to ensure that your transaction is further protected. We do not store or hold any of your credit card information in accordance industry’s best practice. Finally, your personal details are encrypted on our database and in fortified servers. Unlike some of our competitors that take short cuts with their security processes, this is our highest priority   Telephonecards.com.au Other online providers Retail Shops Large range of cards Open 24 x 7 Instant PIN delivery Only after initial purchase Accepts all credit cards Uses 3D secure for max security Frequent Buyer rewards Range of awards for redemption Transaction history Rate calculator Email/Phone Support Detailed information on all cards Some